[14]Insights20 notes · updated October 29, 2026

Notes fromthe workshop.

Practical notes on automation, software, and running a leaner business — written for owners and teams, not engineers.

LatestE-Commerce · October 29, 2026Product listings that sell: photos, descriptions, and detailsOnline, your product page does the job of a salesperson. Here's how to write listings that answer questions, build trust, and cut down on "hm po?" messages.3 min readRead

Web · October 28, 2026Getting found online: local search basics for small businessesWhen someone nearby searches for what you sell, will they find you? Here are the practical basics of local search, from your business profile to your website.3 min readRead

Mobile · October 27, 2026Progressive web apps: an app-like experience without the app storeWant customers to have your business on their home screen, without building separate iPhone and Android apps? A progressive web app might be the middle path.3 min readRead

Automation · October 26, 2026How to measure the time automation actually saves"It feels faster" is a good start, but real numbers help you decide what to automate next. Here's a simple way to measure time saved, without complicated tools.3 min readRead

Business · October 25, 2026Outgrowing spreadsheets: when to move to a real systemSpreadsheets are a great place to start, but many growing businesses hit a point where they cause more work than they save. Here's how to tell, and how to switch without chaos.3 min readRead

E-Commerce · October 24, 2026From paid to delivered: smoother order fulfillment for online sellersGetting the sale is only half the job. Here's how small online sellers can pack, ship, and update customers with fewer mistakes and fewer "nasaan na po?" messages.3 min readRead

Web · October 23, 2026Data privacy basics for your website, forms, and customer recordsEvery contact form, booking page, and order list collects personal information. Here's a practical, plain-language look at handling it responsibly as a small business.3 min readRead

Automation · October 22, 2026Online booking and reminders: fewer no-shows, less back-and-forthIf your team spends hours confirming appointments in chat, an online booking system with automatic reminders can give that time back. Here's what to look for and how to start.3 min readRead

Business · October 21, 2026After launch: what website and system maintenance really involvesLaunch day isn't the finish line. Here's what ongoing maintenance covers, why it matters, and how to plan for it before your website or system goes live.3 min readRead

E-Commerce · October 20, 2026Inventory and order sync: selling on many channels without the messSelling on your store, Facebook, marketplaces, and your website is great until the stock counts stop matching. Here's how to keep inventory and orders in sync as you grow.3 min readRead

Web · October 19, 2026Mobile-first websites: why your site should work on a phone firstMost customers will see your website on a phone first. Here's how to tell if your site is truly mobile-friendly, and what to fix first.3 min readRead

Automation · October 18, 2026Payroll and timekeeping: what to automate firstCutoff week shouldn't mean late nights and spreadsheet errors. Here's which payroll and timekeeping steps to automate first, and which should stay human.3 min readRead

AI · October 17, 2026Using AI assistants safely at work: a guide for small teamsAI tools can save your team real time, but it's easy to paste in something that should stay private. Here's how to use them safely without banning them.3 min readRead